Utility Billing

Frequently Asked Questions

If the 20th falls on a Saturday or Sunday, do I have until Monday to pay without being charged penalty?

Yes, Utility bills are due on the 20th of each month. If the 20th falls on a Saturday, Sunday, or a City observed holiday, payments will be accepted until 4:30 PM the next business day. Please note that payments can be made online 24/7.

Category: Utility Billing

My house is vacant, why am I still getting a bill?

Base rates are billed regardless of usage or occupancy. Having your garbage can remove is the only way to further reduce bills. Contact the City at (801) 754-3211 and they can assist you with removal.

Category: Utility Billing

My meter lid hasn’t been moved in a long time; how is my usage being estimated?

Due to advancements in technology, meter readings are now transmitted electronically. Reading devices simply need to be in the area to collect the readings.

Category: Utility Billing

What are the current base rates?

Rates change frequently. Visit the Fee Schedule for the most current information.

Category: Utility Billing

Public Works

Contact Information

110 S. Center Street
Santaquin, UT 84655

Phone: (801) 754-1970

After Hours Emergency: (801)754-1883

Fax: (801) 754-3526

Office Hours
Monday-Thursday
9:00 a.m. to 5:00 p.m.

Friday
9:00 a.m. to 1:00 p.m.

Excluding national and state holidays

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